Contact Information
935 E Lincoln Rd
Idaho Falls, ID 83401
P: 208-522-5391
T: 1-800-632-4813
F: 208-522-5453

Adult Protection Worker

Closing Date: January 3, 2021



Position Title:               Adult Protection Worker

Department:                 Area Agency on Aging (AAA)

Supervisor:                   Adult Protection Supervisor

Position Status:            Non-Exempt/Hourly, Regular Full Time

Salary Range:               $16 – $19 DOE

Last Reviewed:             November 24, 2021


The individual in this position serves as a primary staff person responsible for investigating reports of abuse, neglect, or exploitation of a vulnerable adult and implementing such supportive and/or emergency services necessary to reduce or eliminate risk of harm.


1. Investigate Adult Protection referrals, which includes but not limited to screening potential victims, documenting investigation activities, completing comprehensive assessments and developing a supportive service plan.

2. Assure all activities are within current program rules, regulations, and guidelines.

3. Determine the need for legal action and make appropriate referrals to legal authorities.

4. Appear in court hearings or proceedings as required.

5. Assist with public relation activities to inform the public, community agencies, organizations, and medical community of adult protection services as required.

6. Participate in and maintain documentation of all required professional development and training activities.

7. Adhere to the federal and state rules, and regulations, and the National Association of Social Workers (NASW) Code of Ethics.

8. Assist in collecting and reporting data for federal, state, and internal reports as required.

9. Accept referrals from banks, law enforcement and first responders as needed. Transfer all other referrals to Intake Specialist to screen in or out.

10. Teamwork is essential to effective service provision. Conduct oneself in a professional and cooperative manner with clients, co-workers, and other agencies or organizations.

11. Maintain proper documentation and records in a timely manner in accordance with all federal/state regulations and program requirements.

12. As an employee of EICAP you will assume the responsibility of understanding your role in accomplishing the strategic goals and performance measures of the Agency.

13. Perform other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Licensed Social Worker, Bachelor of Arts (BA) or Bachelor of Science (BS) in a human services field or equivalend and 2 years’ experience working with vulnerable adults, or Associate of Arts (AA) or Associate of Science (AS) degree and 2 years experience working in law enforcement. Exceptions may be considered if one is working towards obtaining their degree and with approval from the Idaho Commission on Aging.


Employee must successfully complete a criminal background check. Employee must have reliable transportation to be used during working hours and ability to travel throughout the nine counties service area.


Read, analyze, and interpret documents and information such as general business periodicals, professional journals, technical procedures, operations manuals, governmental regulations, and policy and procedure manuals. Write original reports, business correspondence, and procedure manuals. Effectively present information and respond to questions in one-on-one situations and from groups of managers, clients, and the general public. Communicate effectively in English; ability to speak Spanish is an asset.


Apply basic concepts of algebra and geometry. Calculate and apply figures and amounts such as fractions, percentages, and proportions to practical situations.


Apply reasonable understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems and situations involving several concrete variables in standardized situations and develop and implement solutions. Prioritize work time, sequence and research information to complete work assignments. Interpret different kinds of work situations and make decisions as to next step or draw conclusions. Multi-task projects and duties.


Proficiency in the use of computer and all common office machines required. Ability to work with Microsoft Windows and Office or databases specific to EICAP, the AAA, and the Internet. Adequate typing skills are necessary for this position.


Must have a valid Idaho driver’s license, a good driving record, and proof of current automobile insurance.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit and talk or hear.
  • The employee frequently is required to use hands to handle objects, tools, or controls.
  • The employee is occasionally required to stand, walk, and reach with hands and arms; and to stoop, kneel, or climb.
  • The employee must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision and the ability to adjust focus.
  • The noise level in the work environment is usually moderate.
  • The employee is regularly required to travel during winter driving conditions.
  • The employee is regularly required to enter clients’ homes, which may expose the employee to animals, unkempt home environments and other contaminations.

EICAP is an Equal Opportunity Employer.