Contact Information
935 E Lincoln Rd
Idaho Falls, ID 83401
P: 208-522-5391
T: 1-800-632-4813
F: 208-522-5453

Family Advocate-Rexburg

Closing Date: November 30, 2021



Position Title:            Family Advocate

Department:              Head Start

Supervisor:                Center Manager

Position Status:        Non-exempt, Seasonal Full-time, 30-40 hours/week, or Non-exempt, Regular Full-time, 40 hours/week

Starting Wage:          $12.39/hr.

Position Purpose

To promote parent involvement programs which encourage the educational, social and emotional development of all Head-Start families by in-home instruction to parents and children, which will enhance the parents’ ability to fill the role of primary educator of the child.  To maintain on-going contact with families and work with all other components (health, nutrition, family services, mental health) to integrate educational goals and developmentally appropriate practices into the family setting. Engage in regular motivational communications with parents and children; provide education, information, and support using home visits, parent meetings, and regular newsletters. Operate as a liaison between classroom and home settings in the area of education and child development.

Essential Job Responsibilities: Performance Indicators

 Home Visits 

  1. Schedules, plans, and completes required number of home visits for each assigned family.
  2. Assists parents in establishing and implementing long and short-range goals for their children, facilitates home interactive educational activities and models effective parenting skills.
  3. Completes Family Assessment 3 times yearly and provides required home visits and contacts using the level of service
  4. Encourages and assists families in the documentation of in-kind
  5. Provides information on the child’s progress in the classroom and act as a liaison between the family and the teaching staff regarding home issues and the
  6. Documents home visits with reports, prepares and distributes follow-up resources containing information on medical and social services, parenting skills, and other germane information,
  7. Informs families of community services, resources, and facilitates their
  8. Facilitates parents in the use of materials and resources available at home to educate their
  9. Works around the parent’s schedule on weekdays and must be available to occasionally make home visits on
  10. Completes referrals when necessary, as stated in agency
  11. Assist in Parent orientations to introduce parents to program policies and services, which includes information on child abuse, confidentiality, parent’s rights, and opportunities for families of children with special
  12. Must be available for crisis intervention including extra home visits, referrals and assist families to gain access to services and resources. (1304.40(b)(1)(i).
  13. Assists parents in becoming their children’s advocate as they transition from Head Start to Elementary school or from program to program. (1304.40(h)(1)-(4).

Working with Adults 

  1. Attend Head Start Parent meetings/ trainings each month and participates in planning and
  2. Attends child-staffing meetings to discuss selected children and/or
  3. Attends scheduled pre-service and EICAP all Staff
  4. Plans and facilitates in conjunction with the Center Manager and parent committees the Head Start Parent meetings which includes recruiting speakers, arranging for food, and providing educational opportunities for parents including male involvement
  5. Communicates frequently with other staff and parents, serves as liaison among medical, dental, and social services in the community and acts as an advocate for
  6. Performs center duties as requested by Center Manager.


  1. Completes appropriate documentation of case notes, referral, and follow-up while taking care to assure confidentiality of family and classroom
  2. Attends team meetings, follow-up meetings, training, and appropriate professional development activities, designed to promote
  3. Works in accordance with procedures as directed by the Center Manager and Family Services
  4. Participates fully with recruitment activities as directed by the Center
  5. Encourages parent volunteers in all aspects of the Head Start program, and especially in the classroom
  6. Respects, encourages, and supports volunteers in their
  7. Reports to scheduled home visits on time or notify family prior to being unavoidable
  8. As an employee of EICAP you will assume the responsibility of understanding your role in accomplishing the strategic goals and performance measures of the
  9. Other duties as requested or assigned.

Communications – Publications 

  1. Exhibits a positive and professional attitude toward co-workers, community professionals, center visitors, volunteers, supervisors, specialists and their assistants, administrators, and
  2. Exhibits a positive and professional attitude toward new ideas, teaching techniques, and work-related
  3. Makes frequent in-person contact with children, parents, and staff for purposes of education and exchange of information.
  4. Sends frequent memos to staff and
  5. Recognizes all written communications are vehicles for sharing
  6. Recognizes all communications are potentially sensitive and are subject to Head Start’s policy on
  7. Identifies a specialty area of choice and share valuable resources, trainings and materials with other advocates and staff.


  1. Strong verbal and written communication skills, ability to deal objectively with sensitive family issues.
  2. Willingness to take the Family Development Training offered through the
  3. The skill and willingness to deal with sensitive family situations in a non-threatening manner.
  4. Ability to work as a team member and represent other component areas in the home and at parent
  5. Good organization and record keeping
  6. Ability to promote family involvement in all aspects of the
  7. Ability to work quickly and with out transition time between activities or disciplines.

Physical/Mental Abilities and Processes 

  1. Ability to retain vision, values, and ethics in the face of myriad technicalities and
  2. Ability to apply techniques of counseling and psychology on behalf of families and
  3. Significant problem-solving ability which can translate emotionally charged family needs into recommendations and relevant community
  4. Ability to respond to an emergency or crisis situation, should one
  5. Ability to be aware of and monitor events going on at all times, regardless of what one is doing at the
  6. Ability to put the Head Start mission into practice.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Knowledge in Social Services or related
  • Prefer minimum of two years experience in family social services setting such as crisis intervention and providing training in self-help
  • Prior home visiting experience
  • Working knowledge of basic teaching methods, medical disciplines and local community resources required.
  • Must have TB screen and physical examination with in 30 days of date of hire.

Language  Skills:    Ability to read, analyze, and interpret general business procedures and governmental regulations. Ability to write reports and business correspondence.

Mathematical Skills: Ability to apply basic concepts of algebra and geometry. Ability to calculate and apply figures and amounts such as fractions, percentages, and proportions to practical situations.


  • Employee must be insurable and have a valid Idaho driver’s


Proficiency in the use of computer and all common office machines required. Ability to work  with specific computer software, including word processing and spread sheet programs. Adequate typing skills are necessary for this position.

The employee must also possess the ability to work at a rapid pace, in a hectic environment and with low-income clients.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee frequently is required to use hands to handle objects, tools, or controls. The employee is occasionally required to stand, walk, and reach with hands and arms; and to stoop, kneel, or climb.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Eastern Idaho Community Action Partnership is and EEO employer.