Closing Date: June 17, 2021
Position Title: I&A Supervisor and Health Promotions/Disease Prevention Specialist
Department: Senior Services and Area Agency on Aging (AAA)
Supervisor: Senior Services Director
Position Status: Non-Exempt/Hourly, Regular Full Time (30-40 hrs. per week)
Salary Range: $17.00-$19.00 per hour DOE
Under the direction of the Senior Services Director, the Information & Assistance Supervisor oversees the daily operations of the Information & Assistance program. In this capacity, this employee will manage the case loads of I&A Specialists and review case files to ensure they meet the quality assurance standards set forth by the Idaho Commission on Aging.
In addition, the individual in this position will assist the Senior Services Director expand current Administration for Community Living (ACL) approved evidence-based programs including but not limited to Chronic Disease Self-Management (CDSMP), Diabetes Self-Management (DSMP), and Powerful Tools for Caregivers (PTC) in the nine county PSA that the AAA serves. This individual will assist with planning, coordinating, and providing these training programs directly as well as provide education and outreach to the community on available programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Completes reports required by the Idaho Commission on Aging.
2. Oversee Information & Assistance assessments and eligibility screenings to ensure they are accurate and complete.
3. Prepares denial of service notifications for consumers who are assessed but ineligible for service.
4. Prepares termination of service notifications for consumers who are no longer eligible for services.
5. Assist the Senior Services Director with coordinating the Area VI Disaster Plan for nine county area for frail and elderly seniors.
6. Participate in and maintain documentation of all required professional development and training activities.
7. Maintain proper documentation and records in a timely manner in accordance with all federal/state regulations and program requirements.
8. Serve as the I&A database Administrator, inputting roster numbers, preparing monthly rosters, and overseeing new client registrations and client changes.
9. Oversee the maintenance of the I&A information system, in compliance with the state program requirements. Develop and use appropriate forms to compile statistics for reporting as required by the AAA, EICAP, and the Idaho Commission on Aging.
10. Maintain the updating of the Information and Referral database and EICAP website content. Assist with researching new community resources serving the nine county areas for aging and disabled persons.
11. Identify needs and provide training and technical assistance routinely and as needed to improve efficiency and effectiveness of providing services to senior citizens.
12. Perform and oversee quality assurance and program monitoring assessments to ensure that services are meeting the needs of senior recipients efficiently and effectively and in accordance with all applicable rules and regulations.
13. Complete needed Stanford Training in order to become a Certified Class Leader for the CDSMP and DSMP Classes.
14. Complete training in order to become a Certified Class Leader for the PTC Classes.
15. Once trained, plan, coordinate, and prepare to teach these 6-week evidence-based classes-with the target populations being individuals over the age of 60 and family caregivers.
16. Coordinate with AAA Outreach Specialist to provide education, outreach, and marketing for available evidence-based programs.
17. Assure all activities are within current program rules, regulations, and guidelines and in accordance with the ICOA Program Manual.
18. Must maintain appropriate boundaries and confidentiality.
19. Assist in collecting and reporting data for federal, state, and internal reports as required.
20. Teamwork is essential to effective service provision. Conduct oneself in a professional and cooperative manner with customers, co-workers, and other agencies and organizations.
21. As an employee of EICAP, you will assume the responsibility of understanding your role in accomplishing the strategic goals and performance measures of the Agency.
22. As a supervisor you will assume the responsibility of assuring that all employees working under your direct supervision understand their role in accomplishing the strategic goals and performance measures of the Agency.
23. Perform other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School Diploma and at least two (2) years of experience delivering services to the elderly or at-risk populations is required.
CONDITION OF EMPLOYMENT:
Employee must successfully complete a criminal background check. Employee must have reliable transportation to be used during working hours and ability to travel throughout the nine- county service area.
Read, analyze, and interpret documents and information such as general business periodicals, professional journals, technical procedures, operations manuals, governmental regulations, and policy and procedure manuals. Write original reports, business correspondence, and procedure manuals. Effectively present information and respond to questions in one-on-one situations and from groups of managers, customers, and the general public. Communicate effectively in oral and written form in English.
Apply basic concepts of algebra and geometry. Calculate and apply figures and amounts such as fractions, percentages, and proportions to practical situations.
Apply reasonable understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems and situations involving several concrete variables in standardized situations and develop and implement solutions. Prioritize work time, sequence, and research information to complete work assignments. Interpret different kinds of work situations and make decisions as to next step or draw conclusions. Multi-task projects and duties.
COMPUTER AND EQUIPMENT SKILLS:
Proficiency in the use of computer and all common office equipment required. Ability to work with Microsoft Windows, Excel, Office 365, and databases specific to EICAP and the AAA. Adequate typing skills are necessary for this position.
CERTIFICATES, LICENSES, and REGISTRATIONS:
Must have a valid Idaho driver’s license, a good driving record, and proof of current automobile insurance.
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee frequently is required to use hands to handle objects, tools, or controls.
• The employee is occasionally required to stand, walk, and reach with hands and arms; and to stoop, kneel, or climb.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• The employee is regularly required to travel during winter driving conditions.
Eastern Idaho Community Action Partnership is an EEO employer.